Ubuntu commercial support is the same as Vista Ultimate?!?!

[mattboston at gmail.com (Matt Shields)]

Remember, that most people who would be taking advantage of that don't
have the luxury of having a full time sysadmin, or don't want to learn
all the small details of how linux works.

There's also the businesses that have a fulltime sysadmin, but maybe
they want to use Ubuntu and in case of emergency have someone to call.
 just like you might buy RedHat instead of using CentOS.

Matt

On 2/7/07, Grant M. <gmongardi at napc.com> wrote:
> I have been recommending Ubuntu to friends that have asked, and thought
> I would have a look at how much premium support costs. I went the
> website and found out that standard 9x5 Desktop Support is $250! I took
> a look at Windows Vista, and the comparable price point is Windows Vista
> ULTIMATE!!! I couldn't beleive it!
>
> I decided to have a look at RedHat, and although their entry-level
> support is only $179, it is only for 30 days for the installation
> support, and then just updates from that point forward. Standard 12x5
> Desktop is $299. I couldn't seem to find any sort of single-desktop
> support pricing on Suse/Novell's site.
>
> Am I totally wrong, or should Linux support pricing be better than that
> to compete with Microsoft? Or more importantly, can it be better and
> still survive?
>
> This is Microsofts Pricing:
>    Home - $99
>    Home Premium - $159
>    Business - $199
>    Business Ultimate - $259
>
> AFAIK, all of those come with some sort of direct support, so I am not
> sure how the Ubuntu's, RedHat's, and Novell's are justifying the support
> costs for the Desktop systems.
> Just thought it would make for an interesting discussion,
> Grant M.
> --
> Grant Mongardi
> Systems Engineer
> NAPC
>
> gmongardi at napc.com
> http://www.napc.com/
> 781.894.3114 phone
> 781.894.3997 fax
>
> NAPC | technology matters
>
>
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