Ubuntu commercial support is the same as Vista Ultimate?!?!

[feenberg at nber.org (Daniel Feenberg)]

On Wed, 7 Feb 2007, Gordon Marx wrote:

> On 07/02/07, Daniel Feenberg <feenberg at nber.org> wrote:
>> The old number did have the amusing feature that if
>> they had to lie to you for some commercial reason, they didn't actually
>> post the charge to your account. You didn't have to complain or resist,
>> but the charge wouldn't show up.
>
> It seems a little strange to me that there was an official lying
> policy...do you have any evidence thereof? What is a "commercial
> reason" for lying?

I don't have documentary evidence, but I recall calling several times with 
questions about page 488 (I think, it was about roving profiles) of the 
old windows 98 resource book. Each time I got an obvious fish story, 
untill the last call, when they said outright "that is not supported". I 
never got billed for any of those calls. Page 488 continued to be in the 
book, through many subsequent editions. I can only imagine that there was 
some internal dispute about the desirability of supporting roving profiles 
without a windows server, and they could never coordinate the 
documentation with the reality.

Daniel Feenberg

>
> Just wondering.
> Gordon
>


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