Open-source trouble ticket systems

[abreauj at gmail.com (John Abreau)]

I really like Request Tracker; I've been using it since 2000, and I've
been very satisfied with it. There's also an excellent O'Reilly book
on RT.

http://bestpractical.com/rt

On 3/2/07, Bill Horne <bill at horne.net> wrote:
> Thanks for reading this.
>
> I thought there was a thread here recently on open-source ticketing
> systems, but a search for "ticket" in the archives came up empty.
>
> I'm looking for an open-source trouble-ticket system that can be used
> with either Linux or Windows, and I'd appreciate opinions - or a pointer
> to the original thread.
>
> TIA.
>
> Bill
>
> --
>
> E. William Horne
> William Warren Consulting
> http://www.william-warren.com/
> 781-784-7287
>
>
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John Abreau / Executive Director, Boston Linux & Unix
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