RCN DNS?

[scott at MIT.EDU (Scott R Ehrlich)]

My parents, who live in Arlington, MA have RCN for Phone, Cable, and Internet.

About a month ago the DNS server RCN provides them went south, so I pointed
their PC to another, more reliable, DNS server.   Routing now seems dead, as
DNS has again failed.   The DNS I pointed them to is just a couple hops away
and is 100% reliable.

Has anyone else in the Arlinton, MA area who also uses RCN also experienced
DNS/routing problems?

If RCN is unable to fix the problem, it would be no problem to switch them to
Comcast.   I have had next to no problems with Comcast since I started using
them about 6 years ago.

Thanks.

Scott

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