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Red Hat's response to my system-config-samba rhel6 issue

I thought you guys would find this interesting.... What should I tell 
them the impact of dropping support for what I can only see on the 
surface as being a perfectly good working sys admin tool...

Cheers. Steve.

-------- Original Message --------
Subject: 	(Waiting on Customer) Case #00388221 (system-config-samba is 
missing) ref:00DA0000000HxWHMA0.500A0000004q11lIAA:ref
Date: 	Mon, 6 Dec 2010 02:10:49 -0500
From: 	Red Hat Support <support-H+wXaHxf7aLQT0dZR+AlfA at>
Reply-To: 	support-H+wXaHxf7aLQT0dZR+AlfA at <support-H+wXaHxf7aLQT0dZR+AlfA at>
To: 	Adler, Stephen (NIH/NCI) [C] <sadler-2loH/HJHQuifRvmTrFJqzg at>

|         Case Information            |
Case Title       : system-config-samba is missing
Case Number      : 00388221
Case Open Date   : 2010-12-02 17:56:33
Problem Type     :

Most recent comment: On 2010-12-05 23:10:48, Kazuhisa Yoshida
commented "Hi,

Thank you for contacting Red Hat Support.

system-config-samba has been dropped from RHEL6 without replacement and now only supported way is to edit files manually.
Can you please let us know the business impact which you are facing due to this tool is missing from RHEL6?

Kazu Yoshida
Red Hat Global Support Services (Asia Pacific)"


Thank you for your latest interaction with Red Hat Global Support Services.

We are currently working to resolve your case. Your case number is "00388221" and the case title is "system-config-samba is missing".

Further information about your case is attached to this message. If any of this is in error, please notify us immediately by phone.

Your case has transitioned to "Waiting On Customer" status. This means that the Red Hat associate working on your case needs information or action from you to proceed. To help us resolve your case as quickly as possible, you will need to update your case online at

Once you update the case, we can continue working to resolve your issue.

Please do not reply to this email. If you wish to contact Red Hat, visit to find phone and web contact information relevant to your region and support contract.

Thank you,

Red Hat Global Support Services

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