MediaOne last straw

[Christoph Doerbeck A242369]

I had a similar crappy experience with another provider out in central
MAss near Springfield.  My brother-in-law spent days/weeks/months playing
phone tag, and then one day I took over.  Tech guy was over the next day,
replaced the modem, problem solved.

David, have them replace the modem first ... if you're leasing that is.

Also, demand some money back for failed service.  They DO REFUND money
for no service.

David Kramer wrote:
> I have been without reliable internet access for over two and a half
> days.  AT&T (ex: Media One) insists that the problem is a tough one, and
> I should periodically power my box and cablemodem down and up again to
> see if it's working yet.  I can get online for about 30 seconds then I
> lose it again.
> 
> I'm seriously ditching them after this.  Frequent loss of service for a
> few hours is one thing, but no access for several days is inexcusable.
> So I'm looking for feedback on DSL providors that know linux, and
> preferably offer static IP addresses.  I've heard very bad things about
> RCN in the past, but they may have gotten better, so if you have them and
> like them, let me know about that, too.
> 
> If you send the mail to the list, I may or may not get it.  Please send
> replies to the list, but also CC: nullvoid42 at hotmail.com too.  Maybe I'll
> get to the library tomorrow to check my mail.
> 
> Also, feel free to bring facts and anecdotes to the meeting tomorrow.
> 
> Thanks in advance.
> 
> 
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