Comcast DNS/POP performance question

Robert La Ferla robertlaferla at comcast.net
Wed Jul 2 11:23:44 EDT 2003


Thomas Lopolito wrote:

>I've called and asked for their Primary and Secondary DNS server IP
>addresses as well as the gateway IP and they refused to give them to me.
>They gave me Windows instructions but when I informed them I was using
>linux, I was told I'm on my own. I tried to explain that was fine with
>me; just tell me the addresses, but they couldn't get past the Windows
>issue. I think the answer is that they really don't know and I'm not
>sure how far up the food chain you have to go to get the info. I stopped
>trying after the second supervisor.
>
>  
>

Thanks.  It appears that Comcast uses a pool of four POP servers.  I 
have noticed that my connection to their POP server is very slow 
recently and access in general is slow.  I suppose it's due to the 
switchover.  However, the POP server pool seems small and I don't like 
that they don't divide the traffic by region.  i.e. performance 
suffers.  Mediaone had a regional scheme but it must have been hard on 
tech support and install techs.






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