Good residential DSL providers?

Matt Galster galsterm at gmail.com
Fri Dec 29 21:07:56 EST 2006


On 12/29/06, Ward Vandewege <ward at pong.be> wrote:
> On Fri, Dec 29, 2006 at 07:19:39PM -0500, Matt Galster wrote:
> > Overall, I'd do it again, except I'd try to bargain for a rebate
> > equivalent up front.  Their reason for denial was that I "sent the
> > wrong form."  It is exactly what I printed from their website.
>
> Just open a service ticket and complain. I had some rebate problems with them
> a couple years back (basically I didn't send in a form because they didn't
> charge me, and after the rebate period expired, they charged me; I opened a
> ticket, and the service rep basically said 'what?!' and sorted it out
> immediately).
>
> They do have more than one form on their website though.
>
> Thanks,
> Ward.
>

I'll give it a shot.  Thanks!

MEG

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