Ubuntu commercial support is the same as Vista Ultimate?!?!

Robert L Krawitz rlk at alum.mit.edu
Wed Feb 7 10:17:21 EST 2007


   Date: Wed, 07 Feb 2007 09:09:26 -0500
   From: "Grant M." <gmongardi at napc.com>

   Matt Shields wrote:
   > Remember, that most people who would be taking advantage of that don't
   > have the luxury of having a full time sysadmin, or don't want to learn
   > all the small details of how linux works.
   > 
   > There's also the businesses that have a fulltime sysadmin, but maybe
   > they want to use Ubuntu and in case of emergency have someone to call.
   > just like you might buy RedHat instead of using CentOS.

   I'm not sure I understand your argument. I am basing my argument on the
   fact that most people buying Windows Retail are doing so because they
   feel comfortable that they can get the support that they may need. There
   is always someone to call or email.

   The argument that you are making above would apply to Corporate users,
   but the argument that I was making was for individual home users.

You're free to find someone else who will give you support for less.
Technical support is expensive because the marginal cost is high --
labor isn't cheap.

Considering what's in Vista (Ultimate or otherwise), you're still
getting a bargain buying Ubuntu *plus* support.

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