NOOOOOOOO

[Kordova]

isn't that a fraud/theft/possible felony?

On Mar 27, 2007, at 9:22 AM, Kristian Hermansen wrote:

> Are we doing Best Buy horror stories?
>
> I purchased a laptop in 2004 with their "satisfaction guarantee and
> warranty".  When the thing had a known defect, they tried to screw me
> by not letting me exchange it or get a new model laptop without the
> defect.  I called corporate, wrote to execs, etc.  They would not let
> me return it even after having it in for service 4 times out to
> California @ HQ!
>
> So, I finally came up with an ingenious plan.  Take the same laptop
> off the shelf, walk over to the return counter with it still in the
> box and with my original receipt, and return it for my money back.  I
> then sold the original laptop I had at home to make up for the time I
> lost fighting with the jerks.  Lesson learned?  Don't buy anything at
> Best Buy.  And I haven't since...
> -- 
> Kristian Hermansen
>
> -- 
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