Help Desk Software

[Richard Pieri]

On Feb 26, 2011, at 8:26 AM, Chris O'Connell wrote:
> 
> Sorry, I meant change control, like tracking hardware, software and other
> changes to systems or softwares.

Yep, that's change management.  If you're looking for the whole ITIL stack then there isn't a whole lot on the open source front.  OTRS has a full ITIL stack available but I've never used it.

If all you need is a ticket tracking system then RT should work well.

--Rich P.