[Discuss] Gmail in Europe

[Jay Kramer]

Tom.

Thanks for the advice.  I'll talk to her tomorrow and see if I they can
load a remote desktop app in chrome so that I can access the computer.

Jay
On Jun 28, 2013 8:16 PM, "Tom Metro" <tmetro+blu at gmail.com> wrote:

> Jay Kramer wrote:
> > My wife and daughter are vacationing in Riga, Latvia.  Neither one of
> > them can log into their gmail accounts.
>
> What's the error?
>
> Google does pay attention to the geographic location of the IP used to
> access an account, and will take some steps to lock out access if it
> sees sudden jumps in location. So for example, if you tried to login on
> their behalf, that may only make matters worse.
>
> It may be helpful to have them try logging in at:
> https://accounts.google.com/
>
> But I'm just guessing. I don't know of specific steps to take to clear
> an access block. The account access troubleshooter might help:
>
> https://support.google.com/accounts/troubleshooter/2402620?rd=1
>
> There are some access settings you can control inside Gmail, but to
> adjust them you obviously need to be able to successfully login.
>
>  -Tom
>
> --
> Tom Metro
> Venture Logic, Newton, MA, USA
> "Enterprise solutions through open source."
> Professional Profile: http://tmetro.venturelogic.com/
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