[Discuss] Fidelity voice-recognition security?

MBR mbr at arlsoft.com
Tue Nov 21 13:55:03 EST 2017


And how, exactly, do they distinguish between your voice and someone 
playing back a recording of your voice?

The big problem is that this discussion reaches only a very small subset 
of their customers - the techies.  To have any effect, the stupidity of 
this feature needs to be broadcast to the public at large.  And getting 
publicity for issues like this is something that we techies aren't 
terribly skilled at.

    Mark Rosenthal


On 11/21/17 11:27 AM, Daniel Barrett wrote:
> Anyone here bank at Fidelity? They are touting a new security feature
> called "MyVoice" that opens up telephone access to your accounts
> without a password. It uses voice recognition to verify your identity.
>
>    https://www.fidelity.com/security/fidelity-myvoice/overview
>
> I declined the feature. Fingerprinting a voice uniquely over a
> low-quality telephone line? I can't imagine that's more secure than a
> non-obvious password. What does the security crowd here think?
>
> --
> Dan Barrett
> dbarrett at blazemonger.com
>
>
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