[Discuss] odd problem

[Edward]

On 11/15/21 18:03, dan moylan wrote:
> new data point: when the dongle for either keyboard is
> plugged into my laptop, touchpad and keyboard function
> perfectly.

I was not able to find a K404R keyboard, but found a K400R. The K400R, 
like the K400+, operates on 2.4GHz and has a range of 33 feet, this 
would be independent of your 5GHz net. The keyboard and dongle 
communicate with each other on 2.4.

If there are no other devices like a cordless phone operating on 2.4 
which could cause interference, could the batteries in the keyboards be 
the cause?


-- 
If it doesn't work right out of the box, they're in the wrong business.