Boston Linux & UNIX was originally founded in 1994 as part of The Boston Computer Society. We meet on the third Wednesday of each month at the Massachusetts Institute of Technology, in Building E51.

Doc Searls on Vendor Relationship Management

Date and Time

Wednesday, March 18, 2009 from 6:30 pm to 9:00 pm


MIT Building E-51, Room 395


Doc Searls , Emeritus Editor-in-Chief , Linux Journal - doc searls com


Doc discusses Vendor Relationship Management (VRM), the antithesis of Customer Relationship Management (CRM).


Where vendors use CRM to manage relations with customers on the vendor's terms, VRM is intended for use by customers to manage relations with vendors on the customer's terms.


Doc Searls is a lifelong journalist who has covered Linux since Linux Journal began in 1994 (and Linux itself was at v 1.0), and served as an editor there for 24 years, most recently as editor-in-chief. He is co-author of The Cluetrain Manifesto, author of The Intention Economy, a fellow of the Center for Information Technology & Society (CITS) at the University of California, Santa Barbara, an alumni fellow of the Berkman Klein Center at Harvard University (where he continues to direct ProjectVRM), as well as a visiting scholar at NYU and Indiana University. He also won the Google/O'Reilly Open Source Award for Best Communicator in 2005.

Meeting Notes


  1. Audio of Doc's talk

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