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In my experience with Mediaone I have never had a long phone wait. The other day, my wife needed them to fix something on the web site, and had to wait a while. I did find their sales people more closely related to droids than humans. I have found some of the customer service people competent and other incompetent. On 20 Jul 99, at 17:49, Seth M. Landsman <seth at job.cs.brandeis.edu> wrote: > Meanwhile, I'm now trying to get a mediaone sales critter +------------------------------------------------------+ | Gerald Feldman <gaf at blu.org> | | Boston Computer Solutions and Consulting | | ICQ#156300 | | +------------------------------------------------------+ - Subcription/unsubscription/info requests: send e-mail with "subscribe", "unsubscribe", or "info" on the first line of the message body to discuss-request at blu.org (Subject line is ignored).
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