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David Kramer <david at thekramers.net> writes"
> I'm doing research on said subject for my new employer.  They were VERY unimpressed 
> with Merant, and laughed at Rational wen they heard the prices for the basic stuff, 
> even before training, etc.
> 
> I'm going through FreshMeat and SourceForge, but could use real-world feedback on 
> any of these, especially Bugzilla.  Web-based is good.  Solaris-compatible is good, 
> but I may convince them to use Linux.
A couple years ago I went through this; I eventually found the web site for
Linux Enterprise Computing at 
    http://linas.org/linux/
which led me to a detailed report on a whole bunch of tools:
    Call Center, Bug Tracking and Project Management Tools for Linux
    http://linas.org/linux/pm.html
My own needs at the time were modest, and I ended up using Request Tracker:
    http://www.fsck.com/projects/rt/
--
John Abreau / Executive Director, Boston Linux & Unix 
ICQ#28611923 / AIM abreauj / Email jabr at blu.org
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