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It also appears that their level 1 techs are cloned from the same gene pool as the Microsoft Techs. They keep you one the phone for an hour while they first learn to read, then look up a pat answer in their cook books, which is always wrong. -- Jerry Feldman <gaf at blu.org> Associate Director Boston Linux and Unix user group http://www.blu.org PGP key id:C5061EA9 PGP Key fingerprint:053C 73EC 3AC1 5C44 3E14 9245 FB00 3ED5 C506 1EA9
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