Verizon rant

[gaf at blu.org (Jerry Feldman)]

Several years ago I switched from Verizon phone service to AT&T Broadband 
Digital Phone. The main reason was that my wife wanted Alpha caller ID and 
Verizon told her it would be 6 months. In any case, I switched at that 
time. The difference was a slightly lower cost and a much clearer phone 
where my Verizon phone always had static. (Note that Comcast Digital Phone 
is NOT VOIP).

A couple of months ago, a colleague of mine who had Verizon DSL had her 
service disrupted. She needed that service to work at home. It took Verizon 
over 2 weeks to fix it. She moved to Comcast. 

10 days ago, my friend who lives across the street from a Verizon CO lost 
his phone service. It took them 4 days to get a service person out. Now he 
can use his phone to dial out, but he cannot receive calls. (This affects 
his entire condo building). Also, Verizon admitted the problem was an 
outside problem, not inside his building.


-- 
Jerry Feldman <gaf at blu.org>
Boston Linux and Unix user group
http://www.blu.org PGP key id:C5061EA9
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