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I am a computer support/help desk/desktop support person by trade (10 years) upon graduating from college. I'm doing contract work at the moment to pay the bills, and my office is closing in June, thus an ongoing job search. Through my searching, I've come across various Computer Operations positions, often involving monitoring systems, tape backups, and AS/400 experience, among other tasks. I also am aware/believe it is more machine than people-oriented. I do like working with people, but I also love mysteries and solving problems, and simply keeping people happy by making sure things are running correctly. That being said, what are people's insights of the computer operations field vs desktop/technical support? Along these lines, since I've never used an IBM AS/400, would training/classes make sense? If so, from where, and what topics/areas? Thanks for an education into this area. Scott
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