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On Tuesday 13 December 2005 6:55 pm, Laura Conrad wrote: > 10-day service outage, which > Speakeasy/Covad/Verizon seemed pretty incompetent at communicating > about how to get it fixed, Unfortunately, when dealing with multiple vendors, it is somehow difficult to get something done. So far, this is the third 10day+ outage on Verizon systems that I know of. Of the other two, one was DSL, the other was phone service only. In my personal case, I have never had a multiple day outage from Comcast/Attbi/MediaOne/Highway1. On the other hand, I think Comcast gets its customer service people from the Microsoft/Dell discard list. -- Jerry Feldman <gaf at blu.org> Boston Linux and Unix user group http://www.blu.org PGP key id:C5061EA9 PGP Key fingerprint:053C 73EC 3AC1 5C44 3E14 9245 FB00 3ED5 C506 1EA9
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