Open-source trouble ticket systems

[scott at MIT.EDU (Scott R Ehrlich)]

Hi Bill:

Hosting or connecting?

For hosting, a google search of 'rt windows' revealed a few hits, including:

http://www.netvigilance.com/winrt

For connecting, as others have said, most any web browser on any OS can work.

Scott

Quoting Bill Horne <bill at horne.net>:

> John Abreau wrote:
>> I really like Request Tracker; I've been using it since 2000, and I've
>> been very satisfied with it. There's also an excellent O'Reilly book
>> on RT.
>>
>> http://bestpractical.com/rt
> John,
>
> Thanks, I appreciate the info.
>
> If I read the page correctly, RT won't run under Windows, and I'd 
> like to have something that can. I occasionally get requests to 
> suggest ticket tracking systems, so I'd like something that will run 
> under either OS.
>
> Of course, we all know how dangerous it is to equate popularity with 
> quality ;-), but I must be able to give reasons for my 
> recommendations, and retraining costs are always a factor, so I'd 
> like to know which open-source ticketing systems have been deployed 
> the longest and which ones have the largest user base, as well as 
> which ones will work under Windows in addition to Linux. Most 
> importantly, I'm looking for opinions on which ones BLU members would 
> recommend to their clients and friends; i.e., the ones that provide 
> the "Where have you been all my life?"  functions that users can't 
> believe they ever did without.
>
> HTH.
>
> Bill
>
> -- 
>
> E. William Horne
> William Warren Consulting
> http://www.william-warren.com/
> 781-784-7287
>
>
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