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> > oh, so theft is ok because he did not investigate the company > beforehand and they gave him a hard time. got it. > In this specific case where he has sold the laptop that was broken onwards in order to earn more money and value that he started out with is a bit of a problem morally speaking. you don't punish a theif by stealing from them; as is said an eye for an eye makes everybody blind - ghandi. Instead I would have research my consumer protection laws, in the UK I would argue with customer reps who hadn't read their Goods of Sales Act 1982 amended in 2001 and I could quote the specific paragraphs about 'Within a reasonable time' and 'Goods or services not fit for propose' even managers aren't built to cope with it. then you move to the CEOs, then the normal law proceedings apply. normally it never gets that far because you've argued correctly for a refund. In the end it's better not to commit crimes against people that have done you wrong; the law is there to help you not hold you back. -- This message has been scanned for viruses and dangerous content by MailScanner, and is believed to be clean.
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