Re: DSL provider on the south shore

["Matt Shields-5" <user=70@nabble.blu.org>]

 On Dec 20, 2007 10:50 AM, Matt Shields <[hidden email]> wrote: 
> 
> On Dec 20, 2007 9:55 AM, Samuel Baldwin <[hidden email]> wrote: 
> > 2007/12/20, Matt Shields <[hidden email]>: 
> > > As much as I hate comcast, I run all my linux machines on it and there 
> > > is no windows activation crap or having to login to use it.  But when 
> > > they do the install you need to tell them to plug in the modem and 
> > > just leave that you will do the rest.  Also, if/when you call support 
> > > you won't get much help. 
> > 
> > Not entirely true: 
> > http://shardz.homelinux.net/images/screenshots/comcastsucks.png
> > 
> > My friend in Colorado had the same problem. We both ended up using a 
> > windows machine to complete the process. :/ 
> > Also, comcast.net can be a bit weird: 
> > http://shardz.homelinux.net/images/screenshots/oh_shit_thats_lame.png
> > 
> > (That's Macgyver in the bottom left, despite what it might suggest. 
> > Also, I've since then setup a SixXS tunnel, if you read my 
> > conversation with Steve Pomeroy.) 
> > 
> > Comcast support is horrendous. They blame everything on the fact that 
> > I'm using a router, and wont even listen to me until I claim I'm no 
> > longer using it (because it's probably a problem caused by my 3rd 
> > party device). They say routers aren't supported.. do they want me to 
> > pay for a new connection for every machine?! 
> > 
> > I only shudder to think what minimal support Australian ISPs might 
> > have for Linux, especially after reading 
> > http://it.slashdot.org/article.pl?sid=07/12/18/215258 . (I'm moving 
> > there this summer, that's why). 
> > 
> > Despite all the horror stories about Comcast I can give, I hear that 
> > Verizon is much, much worse. 
> > 
> 
> I'm not disagreeing that they suck (especially support), but they suck 
> less.  I didn't have to do any activation.  The tech installed my 
> cable modem and dvr and I told him that he isn't allowed to touch the 
> computer because it's from a company that has a very tight security 
> policy.  He just seemed happy to not to have to do anything.  I 
> plugged in my linksys box, plugged my linux box into that and I was up 
> and running.  But, I also don't use any of the comcast websites, I 
> don't use their email, I don't check voicemails (people call my cell 
> anyway). 
> 
> -- 
> -matt 
>