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On Aug 31, 2010, at 12:16 AM, David Kramer wrote: > > OK. And when tech support tweaks the script, how do you do a diff to Simple: techs don't do that in production. Every change that goes into production first goes through development, where it is tracked by the code management system, and then through QA for testing. Techs can investigate, they can run trials on test platforms, they can submit fixes to development, but they are not permitted to change anything in live production. --Rich P. --Rich P.
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