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On Sunday, October 31, 2010, David Kramer <david-8uUts6sDVDvs2Lz0fTdYFQ at public.gmane.org> wrote: > Many SpeakEasy CSRs speak Linux. ?In fact, my account name was > dj_segfault, and several of the CSRs snickered because they knew what a > segfault was. ?They were familiar with Linux commands, or at least knew > what I was talking about when I would rattle off output of commands to > solve problems. ?And they let you run any servers you want without > filtering any ports. ?Ferreal. > > I have heard that they've gone downhill in the support department since > I used them, but I don't know that for sure. ?I only left them because > Verizon was incapablee/unwilling to properly maintain my copper phone > line, something a slightly above avarage marmoset could do. > They have laid off a lot of their more knowledgeable tech staff. They work from cookbooks and it became frustrating. I left because they couldn't keep my voice service up reliably. Data wasn't far behind. For what I was paying, no way was it worth it for the speed you get. Who cares if you can run servers if they are inaccessible? I would create a ticket, they would typically take 8 hours to do any thing. It would take days to resolve, then the same problem would recur a few weeks later. It gets old pretty quick. They didn't seem to care when I told them I was going to leave if they couldn't resolve the problems permanently. So I went back to comcast. Hosting can be paid-for with the difference in monthly charges. MEG
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