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Help Desk Software

Subject: Help Desk Software
From: omegahalo-Re5JQEeQqe8AvxtiuMwx3w at public.gmane.org (Chris O'Connell)
Date: Fri, 25 Feb 2011 19:14:49 -0500

Can anyone recommend some open source help desk software?

Obviously the software should be web based.  I also want to be able to run
reports about closed items, open items, and who is assigned to what.

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