Routers (with some humor)

[matt-urrlRJtNKRMsHrnhXWJB8w at public.gmane.org (Matt Shields)]

On Fri, Mar 18, 2011 at 8:50 PM, <edwardp-jjFNsPSvq+iXDw4h08c5KA at public.gmane.org> wrote:

> Not too long ago, I asked on the list for suggestions on a new router.
> I eventually purchased a Netgear N600 model WNDR3400 router.
>
> I recently returned, a Netgear N600 model WNDR3400 router.
>
> Right out of the box, the firmware was found to by buggy, the router
> actually wanted to spend its days in sunny California, as it refused to
> be let out of the Pacific Time Zone.
>
> Coupled with the fact that when this problem was reported to Netgear's
> (advertised) "Technical Support", where a total of five e-mails,
> received from a total of four different technicians, /all/ told me that
> "they have a better understanding of the problem and need to elevate it
> to a higher level.", I then made a decision to attempt to return it to
> the place of purchase, which had a 14-day return policy on
> "technology".  If "Technical Support" couldn't fix a problem after
> reaching the "5th level" of "technical support", it really was, a
> problem.
>
> Because it was after the 14-day return period had lapsed, I was not
> sure the retailer would accept it back.  Luckily, the manager on
> duty was kind enough to made an exception and accepted the defective
> Netgear N600 Model WNDR3400 router.
>
> It was exchanged for a Cisco Linksys E2000 router, which has no issues
> whatsoever being in the Eastern Time Zone.  :-)
>
> Enjoy your weekend.
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>

I have two of the WNDR3700's and they work great.  One running stock
firmware and one running DD-WRT.

-matt