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annually. Good point about the encryption Rich P. On Mon, Apr 11, 2011 at 11:39 PM, Franco Castro <fcastro86-Re5JQEeQqe8AvxtiuMwx3w at public.gmane.org> wrote: > 200$ per month or annually, because with 200 bucks you could rent a server. > > Sent from my iPhone > > On 11/04/2011, at 08:36 p.m., "Chris O'Connell" <omegahalo-Re5JQEeQqe8AvxtiuMwx3w at public.gmane.org> > wrote: > > > Hi Guys, > > > > After seeing the BLU presentation on online backups I decided it was time > to > > get my act together and start to back up my critical files off-site. The > > only consideration I had was that whichever software I chose needed to be > > cross platform (linux, mac and Windows). I chose Spideroak because the > > software met my primary requirement. > > > > I shelled out the $200 for my 200GB of storage and started uploading like > > crazy. About 8 months later my account started to fill up. Eventually I > > started getting messages saying I couldn't back up anything else. I > > followed the directions on how to > > free up storage space, but had no luck. > > > > I tried to find a phone number for Spideroak, but had no luck. I emailed > > them instead. Three days later I got a response saying the best way to > > address this situation was to delete my account and recreate it. They > would > > move the financial records over so I wouldn't have to pay again. > > > > I emailed them saying this is an adequate solution. Three more days have > > gone by so far and I've heard nothing from them. > > > > This level of customer service isn't really acceptable. Also, I should > have > > more control over my files. Who ever heard of a solution that requires > you > > to delete your account?!? > > > > Anyways, just wanted to let you guys know in case any of you are > considering > > Spideroak. > > > > --Chris > > _______________________________________________ > > Discuss mailing list > > Discuss-mNDKBlG2WHs at public.gmane.org > > http://lists.blu.org/mailman/listinfo/discuss >
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