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help desk software

Subject: help desk software
From: dsr-mzpnVDyJpH4k7aNtvndDlA at public.gmane.org (Dan Ritter)
Date: Tue, 10 May 2011 10:47:12 -0400
In-reply-to: <4DC944FA.40000-Re5JQEeQqe8AvxtiuMwx3w@public.gmane.org>
References: <4DC944FA.40000@gmail.com>

On Tue, May 10, 2011 at 10:00:26AM -0400, Eric Chadbourne wrote:
> Hi all.
> 
> I need to create a tech support dept for a medium size non-profit.  What
> ticket software would you suggest?

The only problem I've ever encountered using RT is getting
people to use it when they've never used ticketing software
before.

-dsr-

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