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On 11/10/2011 07:45 PM, David Kramer wrote: > On 11/10/2011 09:38 AM, Jerry Feldman wrote: >> I think that B&N has an interesting problem. First, they are >> historically a seller of books. When Amazon came onto the scene, B&N >> added an online presence. I think the company is still mentally a retail >> book seller, and while they are building the Nook product line and >> providing ebooks, they are still organized as a retail book seller, and >> probably have not set up the proper support infrastructure so your >> criticism of B&N is certainly correct. Fortunately I have not had to >> contact their customer service. > Just as a counterpoint, B&N is pushing their physical presence as a > selling point, since you can bring your Nook into a store (AKA Apple) to > have someone help you with the device. > > I don't remember whether I mentioned it on this list or not, but I'm > personally trying to decide between the Nook Tablet and the Kindle Fire. > I've been getting some good information on another list. I don't want > to hijack this thread by discussing that, but I did want to mention that > I'm leaning pretty heavily towards the Nook right now but I ain't > ordering anything until both units are in reviewer's hands and the REAL > details are out. I'm happy with my color nook. My mother, aunt and daughter have Kindles. I prefer the Color Nook for a number of reasons. But, in all fairness, I have not looked closely at the Kindle Fire. As far as book reading goes you can bring your nook into a B&N store for help as well as get free temporary access to some books. -- Jerry Feldman <gaf at blu.org> Boston Linux and Unix PGP key id:3BC1EB90 PGP Key fingerprint: 49E2 C52A FC5A A31F 8D66 C0AF 7CEA 30FC 3BC1 EB90
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