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On 12/16/2011 12:41 AM, Jack Coats wrote: > Here are a few personal truisms about 'overhead'. > > A long time ago, I found that you are 'overhead' if you are not in the > 'Business of the Business'. > If you a banker or teller you are in the banking business, if you are > in IT, or marketing, or greeters, you are 'overhead'. +1. This was an important realization I came to during my years working on Wall St. (And is one of the main reasons why I no longer work there.) DR
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