[Discuss] [Position-available] Help Wanted

[Nicholas.Britt at avidtr.com (Nicholas Britt)]

Job Description


Responsibilities:


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Configure, implement and provide tier 1-2 support for incident resolution and service request processes for technical problems and IT issues involving applications and the hardware these applications run on.


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Follow defined processes for workflow, incident and change management


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Flexibility to apply knowledge and experience to recommend custom solutions to business problems. 


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Exercise discretion and judgment to ensure all Operational Service Levels are met. 


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Effectively influence others to ensure levels of quality and timelines are met during the service improvement and delivery process


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Engage and escalate to vendors for service restitution


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Provide documentation of configurations, maintenance plans and project updates


 


REQUIREMENTS:


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University degree or equivalent


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2-3 years of experience with server hardware,  
building LINUX operating systems, and LINUX administration


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Experience designing and building virtualized and physical Linux server solutions for application teams.


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Strong Linux scripting skills (bash/python/perl)


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Willing to work flexible hours as part of support rotation


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Very good written and oral communication skills; articulation of concepts at logical and physical levels


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Knowledge of any of the following technologies is a plus


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Windows 2008 server


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Active Directory







Required Skill-set


At least 1 year of experience supporting a Linux Environment or a strong candidate that has a good understanding of Linux right out of school


Job Type (contract/permanent position, full/part-time, on-site/telecommute percentage)


3 month contract to perm position


Compensation (pay range and incentives)


$35/hr W2 MAX for the contract and $65,000 MAX for the perm portion


Company Description


Privately Held SaaS based company.  They are the leading provider of automated transactional tax calculation, reporting and remittance solutions for companies around the world.


Location (include the City or Town where the applicant will be working, and if there is access to public transportation, please mention it)


Wilmington, MA


Placement Organization (If a direct hire, state "direct hire" and name your company, if not already named in
Company Description. If a recruiter, state "recruiter" and the name of your agency.)

Recruiter, AVID Technical Resources






 

 





AVID Technical Resources - IT Recruiting





Nicholas Britt, Technical Recruiter



T: 617.951.1897 | F: 617.951.1885 | M: 860.930.8838





185 Devonshire Street
 | Suite 100
 | Boston MA | 021
10 







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