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[Discuss] Verizon blacklisted me
- Subject: [Discuss] Verizon blacklisted me
- From: dbarrett at blazemonger.com (Daniel Barrett)
- Date: Wed, 6 Aug 2014 12:38:32 -0400
Last week without warning, all my outgoing FIOS email started getting rejected by Verizon's SMTP server, smtp.verizon.net, with this error: 500 5.7.0 Unknown AUTH error -1 (Internal authentication error) I looked up "500 5.7.0," and it means my IP address has been blacklisted. (For no reason that I can imagine.) No client changes happened on my end to cause this. Has anyone else ever experienced this and gotten it fixed? The Verizon support people I've spoken with don't seem to have the knowledge to understand a server-side problem like this. They keep asking if I can log into their webmail server, what my Outlook settings are, etc. Eventually they check with some mysterious "email server team," who claims my IP address is not blacklisted... and yet smtp.verizon.net is giving me the above SMTP error "500 5.7.0" every time. In the meantime, I have signed up with a different outgoing email provider, which is why I could send this note. :-) Thanks for any tips...! -- Dan Barrett dbarrett at blazemonger.com
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