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[Discuss] Help with possible email/DNS setup issue?
- Subject: [Discuss] Help with possible email/DNS setup issue?
- From: dbarrett at blazemonger.com (Daniel Barrett)
- Date: Fri, 5 Apr 2019 17:05:07 -0400
- References: <23563.9217.867458.437939@blazemonger.com>
tl;dr: A domain (kidreviewz.com) has a separate mail server (mail.kidreviewz.com). I can send mail to info at kidreviewz.com without error, but MailChimp insists that email to the domain bounces. Is something misconfigured on my end? Details: My nephew's domain, kidreviewz.com, is hosted on a Linode server, 45.79.68.11. Email for the domain is handled by a different server, mail.kidreviewz.com (72.29.78.191). This setup seems to work: I can send email from anyplace to info at kidreviewz.com and it arrives at the right destination. Here's the problem: My nephew wants to run an email announcement list on MailChimp so the outgoing email address appears as info at kidreviewz.com. MailChimp of course needs to verify that he owns that address, so they must send a "verification message" to it. Within 2 seconds of sending, MailChimp reports failure: "We're having some trouble delivering to info at kidreviewz.com. Looks like the verification email might've bounced." Rather than blame MailChimp, I'd rather blame me. Did I overlook something in the DNS (or other) setup for kidreviewz.com? I am no DNS expert. Here's some output from dig: $ dig kidreviewz.com ; <<>> DiG 9.10.3-P4-Ubuntu <<>> kidreviewz.com ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 52057 ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 3 ;; OPT PSEUDOSECTION: ; EDNS: version: 0, flags:; udp: 4096 ;; QUESTION SECTION: ;kidreviewz.com. IN A ;; ANSWER SECTION: kidreviewz.com. 7931 IN A 45.79.68.11 ;; AUTHORITY SECTION: kidreviewz.com. 79931 IN NS ns1036.dizinc.com. kidreviewz.com. 79931 IN NS ns1037.dizinc.com. ;; ADDITIONAL SECTION: ns1036.dizinc.com. 7630 IN A 72.29.78.192 ns1037.dizinc.com. 7630 IN A 72.29.78.193 ;; Query time: 1 msec ;; SERVER: 127.0.1.1#53(127.0.1.1) ;; WHEN: Fri Apr 05 16:43:01 EDT 2019 ;; MSG SIZE rcvd: 140 $ dig -t mx kidreviewz.com ; <<>> DiG 9.10.3-P4-Ubuntu <<>> -t mx kidreviewz.com ;; global options: +cmd ;; Got answer: ;; ->>HEADER<<- opcode: QUERY, status: NOERROR, id: 4150 ;; flags: qr rd ra; QUERY: 1, ANSWER: 1, AUTHORITY: 2, ADDITIONAL: 4 ;; OPT PSEUDOSECTION: ; EDNS: version: 0, flags:; udp: 4096 ;; QUESTION SECTION: ;kidreviewz.com. IN MX ;; ANSWER SECTION: kidreviewz.com. 8380 IN MX 0 mail.kidreviewz.com. ;; AUTHORITY SECTION: kidreviewz.com. 79914 IN NS ns1036.dizinc.com. kidreviewz.com. 79914 IN NS ns1037.dizinc.com. ;; ADDITIONAL SECTION: mail.kidreviewz.com. 14095 IN A 72.29.78.191 ns1036.dizinc.com. 7613 IN A 72.29.78.192 ns1037.dizinc.com. 7613 IN A 72.29.78.193 ;; Query time: 1 msec ;; SERVER: 127.0.1.1#53(127.0.1.1) ;; WHEN: Fri Apr 05 16:43:18 EDT 2019 ;; MSG SIZE rcvd: 161 Thank you very much for any insights. -- Dan Barrett dbarrett at blazemonger.com
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