[Discuss] CrowdStrike Fiasco

[richard.pieri at gmail.com (Rich Pieri)]

On Tue, 30 Jul 2024 15:04:35 -0400
"Dale R. Worley" <worley at alum.mit.edu> wrote:

>     Quality isn't Job 1.  Job 1 is getting the code out the door as
> soon as possible with no bugs that the customer will detect in the
> first 5 seconds of execution.  And in reality, this is what the
> customer will reward us for doing.

Also, I think it helps to remember who "the customer" is: the people
who pay for the goods and services we provide. Users in corporate,
research and educational environments typically are not customers. For
good and for ill, our customers are the same managers and executives
who we often malign for their lack of technical knowledge and their
reverence for check marks on bullet lists of features.

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