what to do after @home
Jerry Feldman
gaf at blu.org
Thu Dec 6 15:58:25 EST 2001
For the most part, I have had AT&T (nee Mediaone, nee Highway1) since it was first available in
Newton. Continental Cablevision was owned by USWest at that time, then they spun off Mediaone
into a separate entity, then AT&T.
The AT&T customer service reps are cookbook droids, but so were Mediaone's. I think that
service has has a few glitches since AT&T took over, but it has been generally good and reliable.
The @HOME fiasco has not had any real affect on the original M1X customers. There have been
problems as AT&T has migrated severs and networks.
I was also looking at their most recent terms of service agreement (I don't have the URL handy),
which seems to specifically allow for ftp, telnet and http servers.
They do plan on a tiered service next year, but Mediaone was very open that they were planning a
tiered service also.
My advice:
If you have a high speed service, wait for the next 6 months. Roll with the punches for a while.
Things will get sorted out one way or another. AT&T BB will either be an independent business,
part of AOL, or remain part of AT&T.
The DSL side of things is very sticky right now. It is not a better technbology, but you are still
relying on Verizon.
RCN seems to be a bit more stable from a corporate standpoint, but from what I read, their
service also has glitches.
The only think with me is I still rent my cable modem because when I have a problem, I won't get
any finger pointing. Jerry Feldman <gaf at blu.org>
Associate Director
Boston Linux and Unix user group
http://www.blu.org
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