Fixed it

[John Abreau]

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> Have you never noticed that, in the computer world, people solve problems 
> two different ways --  one kind treats the system like a living patient, 
> doing every possible form of observation and non-intrusive tweaking to try 
> to arrive at a conclusion, leaving "reset it" as a last option (much like 
> if you had a living patient), and the second group says "reset it" as the 
> first option?  I wonder if it's fair to attribute that to time management 
> on the part of the help desks around the world, or if it really is just a 
> lack of true problem solving skills.

"Reset it" is just a shorthand way of saying "Don't bother actually fixing 
the problem, just try to alleviate the symptoms temporarily". 


- --
John Abreau / Executive Director, Boston Linux & Unix
Email jabr at blu.org / WWW http://www.abreau.net / PGP-Key-ID 0xD5C7B5D9
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