Pay to send email...
Seth Gordon
sethg at ropine.com
Fri Feb 3 13:17:53 EST 2006
If I understand the linked-to article correctly, it's not so much "pay
to send email" as "pay to be exempt from spam-filtering".
So by instituting this service, AOL is absolving itself of any
responsibility to improve their content-based spam-filtering service.
Imagine a dialogue between an AOL customer and tech support:
"My cousin says he keeps sending me emails with pictures of his
children, and I never get them."
"Oh, they must have been caught by the spam filter."
"But he's not sending me spam!"
"Well, then, for a small fee,..."
I wonder how many customers in this situation will convince their
correspondents to cough up and how many will ditch AOL. I'm also
wondering if AOL did a cost/benefit calculation: "We're going to lose $X
in revenue from customers who drop AOL, but it would cost $Y to improve
our automated spam filtering to keep them happy..."
More information about the Discuss
mailing list