Any way to make Verizon cure a bad DSL line?

[Stephen Ronan]

While I'm not expert in these matters, it's my understanding that 
relevant legal issues are outlined by the FCC in its
Triennial Review Order, 18 FCC Rcd 17371-78, paragraphs 630-41.
http://hraunfoss.fcc.gov/edocs_public/attachmatch/FCC-03-36A1.pdf

It seems that Verizon is obliged to make "routine network 
modifications" such as may be needed in your circumstances, but 
as per paragraphs 640-641 there was discretion left to state 
public utility commissions as to whether Verizon could charge 
Covad for such modifications. The costs may already be folded 
into what the CLEC is paying for the loop, and if that's the 
case, there can't be any double recovery through an additional 
non-recurring charge.

    - Stephen Ronan

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