FIOS
Mark Richards
mark.richards at massmicro.com
Thu Apr 12 14:12:02 EDT 2007
Tom Metro wrote:
>>Has anyone tried business-grade FIOS and tested out their tech
>>support? Or for that matter, residential support?
Not business, but residential, yes.
The technical quality of the support is far better than is was in the
ADSL days (I am a long time customer with many horror stories). IMO
Verizon has attempted to up the quality of the initial contact.
The good news is that the system seems far less likely to break. Other
than two brief outages It's been otherwise solid on since installed 8
months ago.
--
The cost of rolling this out is enormous for Verizon. They are making
huge investments now because this is destined to be a very good cash cow
for a very long time. The difference in this and copper is that
allegedly the infrastructure isn't being built by the feds, although the
co-enabling between government and Verizon is quite obvious.
--
Verizon has upped the bandwidth availability for business FIOS in
Massachusetts. I spoke to them about getting a static: there's no way
to get one for residential. The cost for business service would double
but we'd get a bit of a wider pipe. Not quite worth it yet.
--
Other nations consider high speed internet service an essential service
and one that helps fuel economies. In Japan as an example, there's
plenty of cheap bandwidth available.
Not here.
--
This message has been scanned for viruses and
dangerous content by MailScanner, and is
believed to be clean.
More information about the Discuss
mailing list