[Discuss] business class ISP recommendations

[Chris P. OConnell]

I have Comcast Business in three locations.  The service is extremely
reliable.  I don't think I've ever had the circuit go down in three years
at our Watertown location.  Our Weston location has more outages due to
trees falling on the lines.

I've dealt with tech support less than a handful of times, but they've been
extremely responsive and have dispatched immediately when they need to.  I
haven't run into port blocking issues or anything like that.  I've run
Exchange servers, RDP servers, Linux boxes with SSH connections (though not
on default ports), etc.  No issues.

I am not a fan of Comcast residential service, but that's a topic for a
different day.


On Tue, Jul 22, 2014 at 8:24 PM, Stephen Ronan <sronan at panix.com> wrote:

> If you were in their limited Boston/Cambridge footprint, I'd highly
> recommend Netblazr for fixed wireless.
>   -s.
>
>
> On Tue, 22 Jul 2014, Tom Metro wrote:
>
>  Tom Metro wrote:
>>
>>> ...I'm looking to get business class Internet service
>>> for a home office. At my location I have an "embarrassment of riches"
>>> and yet none of these are companies I want to do business with:
>>>
>>> Verizon Business FIOS
>>> Comcast Business cable Internet
>>> RCN Business cable Internet
>>>
>>
>> All the news about the congested peering points at Comcast and Verizon
>> (which I'm guessing impacts business class customers as well) makes me
>> even more unlikely to want to do business with these companies that I
>> was already predisposed to avoid.
>>
>> That leaves RCN, which per Netflix's stats
>> (http://ispspeedindex.netflix.com/usa or see Google's version:
>> http://www.google.com/get/videoqualityreport/) actually ranks faster
>> than Comcast and Verizon. RCN is also small enough that they wouldn't
>> have the negotiating power to play these sorts of games with content
>> providers.
>>
>> But, dealing with RCN's pre-sales operation has been lousy. I've gone
>> weeks trying to get a few simple questions answered. And their coverage
>> database is apparently so unreliable that they actually had to roll a
>> truck to verify that my location had service.
>>
>> Another possibility I recently ran across (on Google's recommended ISP
>> list) is:
>> http://usai.net/
>>
>> which does fixed-wireless links in the Boston and immediate suburbs.
>>
>> Anyone with experience with this company?
>>
>> -Tom
>>
>> --
>> Tom Metro
>> The Perl Shop, Newton, MA, USA
>> "Predictable On-demand Perl Consulting."
>> http://www.theperlshop.com/
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-- 
Chris P. OConnell
http://outlookoutbox.blogspot.com
@omegahalo1 <https://twitter.com/omegahalo1>