[Discuss] Failing WD Disks

[Kent Borg]

On May 18, 2023 6:45:34 PM PDT, Edward <epp at null.net> wrote:
>Argue that they are broken? Whatever happened to "The customer is always right."? Or did that go out the window years ago...

I'm not sure. The dang ticket interface was confusing, it's possible I could have said I want an RMA and moved on, but they also were presenting with diagnostic help (Mac and MS Windows). I don't know how much they might have insisted "helping" me. Still don't know…waiting for their reply.

-kb