My battle with Comcast

[josephc at etards.net]

Argh,

Here's the quick background: My friend moved into my apartment. He had 
Comcast at his old place and when he cancelled they told him his e-mail 
could be atatched to my account so he could keep it.

I called Comcast to set that up today and they said no way. The two 
stories I got were 1) It takes three months for addresses to be released 
and 2) Addresses, once used, are NEVER available again, regardless if the 
owner cancels their account.

Either way there is an admin over there that could make this happen.

But Comcast refuses. Even when I told them I would cancel over this issue 
(my cancel date is scheduled for the 17th) they refused to do it. This 
is such BS. I've worked for two ISP's, one a small local outfit, and the 
other in that national top 10 in terms of subscribers, and I've seen 
little unusual requests like this come up, and I've never seen them 
turned down.

Basically, I don't want to cancel my Comcast service. Verizon is the only 
alternative, and it's not a great one. I was hoping people had suggestions 
for me.

Thanks for any help you can give.

-joe