My battle with Comcast

Jerry Feldman gaf at blu.org
Mon Sep 22 15:10:36 EDT 2003


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Try the Shit Rolls Downhill approach. Send snail mail to the highest
executive you can find an address for. 


On Mon, 22 Sep 2003 14:29:59 -0400 (EDT)
josephc at etards.net wrote:

> Argh,
> 
> Here's the quick background: My friend moved into my apartment. He had
> 
> Comcast at his old place and when he cancelled they told him his
> e-mail could be atatched to my account so he could keep it.
> 
> I called Comcast to set that up today and they said no way. The two 
> stories I got were 1) It takes three months for addresses to be
> released and 2) Addresses, once used, are NEVER available again,
> regardless if the owner cancels their account.
> 
> Either way there is an admin over there that could make this happen.
> 
> But Comcast refuses. Even when I told them I would cancel over this
> issue (my cancel date is scheduled for the 17th) they refused to do
> it. This is such BS. I've worked for two ISP's, one a small local
> outfit, and the other in that national top 10 in terms of subscribers,
> and I've seen little unusual requests like this come up, and I've
> never seen them turned down.
> 
> Basically, I don't want to cancel my Comcast service. Verizon is the
> only alternative, and it's not a great one. I was hoping people had
> suggestions for me.
> 
> Thanks for any help you can give.
> 
> -joe
> 
> _______________________________________________
> Discuss mailing list
> Discuss at blu.org
> http://www.blu.org/mailman/listinfo/discuss
> 


- -- 
Jerry Feldman <gaf at blu.org>
Boston Linux and Unix user group
http://www.blu.org PGP key id:C5061EA9
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