[Discuss] WRT Dell trashing their own reputation by offshoring support to India [Was: Justify your existence]

[Jay Kramer]

I am not a big fan of Apple.  However, I purchased an Ipod for my daughter
over the phone with Apple.   I was amazed that I was talking to what
sounded to me to be an educated American at Apple. I have much more respect
for apple and understand why people buy their products.

Jay