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> Oh yes, welcome to the joys of the CLEC! Verizon is mostly clueless I've > found. For instance, recently I had a problem with my DSL (Speakeasy - > first time in close to a year :-) We did the usual stuff and concluded that > there was a problem with my loop. According to the tests, there was a "loop > imbalance", which basically means one wire in the pair is longer than the > other. After a bunch of hassle and several days of near complete downtime, > a Covad guy comes out. Tests insue, and it is determined that it is an > inside wiring problem. But nothing has changed in a year! So Verizon comes > out (allegedly - I never saw the guy) and says everything is fine on their > end of things. They are still saying there is an imbalance in the line. > Covad comes out again, we try several things and the imbalance still persists. <SNIP> > Moral of the story, nobody really knows what they are doing. But somehow it > manages to work. I should mention that my loop length is about 2500 ft. :-) > Good luck, it's worth the wait. Speakeasy is very clueful and likes power > users as far as I can tell. Just make sure your NT boxes are patched. ;-) I've been told one big downside is now there will be three companies to point fingers at each other. But the way I see it, Neither MediaOne or AT&T ever showed the ability to help, at the rare times they showed inclination to. The one time they did help, it was to fix something they broke. ------------------------------------------------------------------- DDDD David Kramer http://thekramers.net DK KD "This must be Thursday", said Arthur to himself, sinking low DKK D over his beer. "I never could get the hang of Thursdays." DK KD DDDD Douglas Adams, "Hitchhiker's Guide to the Galaxy". - Subcription/unsubscription/info requests: send e-mail with "subscribe", "unsubscribe", or "info" on the first line of the message body to discuss-request at blu.org (Subject line is ignored).
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