ATTBI Registration Resolved

[mbrodeur at NextTime.com (Matthew J. Brodeur)]

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On Fri, 2 Aug 2002, Charles Peterman wrote:

> It doesn't work from lynx 2.8.5dev3, as the form has a button on it that
> is unrecognized by lynx. It doesn't work with konqueror (3.0) running
> without java.  It works with MSIE and that is pretty much it. Further
> caveat, it doesn't work unless MSIE on a machine that is connected
> directly to the modem. No intervening firewall. Once the MAC is
> registered, that NIC is the only one that will work with the cable modem
> for anything aside from arp.  arp being available so that their installer
> can find the registration machines.

   Hmmm, I had quite a different experience.  I was in the same situation 
(I think) a few weeks ago.  After waiting a couple of days for my CM 
connection to return on its own I finally called ATTBI.  Aside from the 
usual MS style handholding ("Open Internet Explorer," "Right Click on My 
Computer," etc) the tech was helpful.  She barely flinched when my 
response to "Start Internet Explorer" was "There isn't a machine in the 
house that runs IE."
   For the record, I completed the re-registration using Galeon 1.2.5 on
my laptop from the internal network.  The CM was connected to my firewall
running OpenBSD the whole time.  It's possible that they have "improved"
the process so that it now only works with IE, and when directly 
connected.  It's more likely though, that they'll tell you that just 
because it's the way they want it done.


- -- 
     -Matt

It is a miracle that curiosity survives formal education.
		-- Albert Einstein 

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