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Handling email bounces

> We send automated emails via a web-based back-office application and 
> would like a better way to handle bounced emails. Originally we had 
> the simple To:, From: headers with the From: being set to the person 
> who sent the email. Recently we changed the From: address to be an 
> alias that I'm copied on. But that breaks the old behavior of allowing 
> the recipient to reply to the original person.

Can you have the bounced messages get sent to a newsgroup that you (or 
whomever else) have access to?  You should be able to just respond that 


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