Wipro's Azim Premji - 'The man who wants to take your jobs'

[zcerza at coe.neu.edu (Zack Cerza)]

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On Mon March 22 2004 00:54, Robert La Ferla wrote:
> "The point, he said, is that Americans are unduly worried. 'We are not
> dealing with cold reasoning here,' he said, 'but with emotions of Americans
> whose personalities changed after 9/11 and who feel threatened by anything
> that hurts their security, their wealth and their jobs.''"

I know I'm going to be flamed for this, but such is life.

We live in the richest country in the world. Therefore, as workers, we cost 
more than our rough equivalents in any other country.As such, this mass 
outsourcing, though not a new concept, will hurt us. It will also help people 
in places like India.

Maybe we'll lose some money, maybe our salaries will drop. Maybe it'll be 
harder to find a job. But in India, and the next country this trend moves to, 
their salaries will go up. Maybe eventually we won't be the richest country 
in the world.

That is, this outsourcing is an equalizer. While equalizers tend to help the 
majority, the minority (us) will feel the pain. Yes, it will hurt. But from 
this perspective, it should happen. This is Capitalism, folks, which I hear 
(whether or not you like it) is the American Way.

As for the companies that do it, however, It's plain to see that we're not 
seeing lowered costs as a result of this. In fact, as customers our 
experience seems to be worsening. Think outsourced helplines, and how they 
seem to be utterly clueless. But that's not the employees' fault; that's 
Dell's fault, and Fleet's fault, and whoever else decides to cut corners.

Feel free to trample this, as it is my own train of thought and thus could be 
totally wrong.

- -- 
Zack Cerza	<zcerza at coe.neu.edu>
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